Most SunnyPetal items can be returned for a refund within 7 days if unused, unwashed, and unaltered. We do not accept returns on worn or altered items, or orders with multiple products. We do not offer exchanges, but damaged, defective, or mis-shipped items reported within 30 days will receive a full refund. To avoid returns, we recommend using our free custom sizing service for size, color, or style concerns. Please see the Return Policy for more details